E-commerce Admin Assistant
Part‑Time | Permanent
Location: Sevington Business Park, Ashford, Kent (In‑Person)
Hours: Monday – Friday, 09:00 – 14:30 (hours can be discussed)
Pay: £13.00 – £14.00 per hour
About Weee Recycle ICT
Weee Recycle ICT is a growing WEEE recycling and electronics business, specialising in the resale of refurbished and surplus IT equipment through online marketplaces. We are seeking a reliable and detail-focused E-commerce Admin Assistant to support and grow our eBay and Amazon operations.
This is an in-person role suited to someone with strong IT literacy, excellent written communication, and a positive, hands-on approach to work.
Key Responsibilities:
Marketplace & Listings Management:
* Oversee and manage the eBay store, including creating, editing, and reviewing listings
* Use Amazon Seller Central, including working with Amazon FBA
* Conduct daily listing reviews to ensure accuracy, compliance, and performance
* Address and resolve negative feedback and marketplace cases
* High level of accuracy when handling listings, customer data, and order information.
Order Processing & Fulfilment:
* Import orders from each marketplace platform
* Generate daily pick sheets
* Update tracking numbers promptly and accurately
Customer Service:
* Act as the primary point of contact for online and mail-order customers
* Respond to customer enquiries via email and telephone
* Resolve complaints efficiently and professionally
* Provide pre-sale product advice and post-sale troubleshooting support
Product & Content Management:
* Build and maintain strong product knowledge
* Create, edit, and upload product descriptions and photographs to the e-commerce platform
Stock Control & Administration:
* Support rolling stock checks and stocktakes
* Process returns and write-offs with supervisors
* Assist with exit strategies for slow-moving or discontinued stock
* Maintain tidy, organised, and accessible storage areas
* Manage the email inbox efficiently
* Carry out additional duties as required by management
Team Working:
* Ability to work effectively as part of a team while also being confident working independently
* Comfortable asking for help and escalating issues when appropriate
* Proactive in identifying and requesting training and development needs
* Willing to collaborate with the marketing team to schedule and support social media content
Essential Skills & Attributes:
* Strong IT literacy with excellent attention to detail
* Able to manage workload efficiently in a fast-paced environment while meeting daily deadlines.
* Strong written and verbal communication skills (daily customer communication required)
* Able to follow documented processes accurately and consistently
* Comfortable resolving customer issues independently and escalating when appropriate
* Reliable, punctual, and able to take ownership of tasks
* Positive team player with a strong work ethic
* This is an in-person role – applicants must be able to reliably commute to Sevington Business Park, Ashford, Kent.
Desirable Skills & Experience:
* Experience with eBay, Amazon, or B2C ecommerce
* Familiarity with Amazon FBA
* Basic Microsoft Excel experience
(Training will be provided where required)
Benefits:
* Company pension
* Company events
* Employee discount scheme
* Store discount
* On-site parking
* Sick pay
Important Information:
* This role is office-based and not remote or hybrid
* We are unable to consider agency or overseas applications
* Applicants must have the legal right to work in the UK. Sponsorship is not available for this role.
* The role is subject to a probationary period.
To apply: Applications must include a CV and a covering letter outlining your interest in this role at Wee Recycle ICT.
Job Types: Part-time, Permanent
Pay: £13.00-£14.00 per hour
Expected hours: 25 per week
Benefits:
* Company pension
* Free parking
* Sick pay
Application question(s):
* This role is fully in‑person at Sevington Business Park, Ashford. Can you reliably commute to the workplace every weekday?
* Are you available to work Monday–Friday, 09:00–14:30 on a permanent basis?
* Do you currently have the legal right to work in the UK without the need for sponsorship?
* Which of the following platforms have you used in a work environment?
* eBay
* Amazon Seller Central
* Amazon FBA
* None of the above
Experience:
* office: 3 years (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Location:
* Kent TN24 0SJ (required)
Work Location: In person