Based in our Faculty IT Helpdesk and working around the campus, you will be providing support on a wide range of day-to-day IT matters, including installation of PC software and hardware, AV support, general fault finding, administering user accounts and permissions, along-with IT asset record administration. You will have excellent communication and customer facing skills, working closely with Faculty staff to ensure IT equipment is properly supported in their teaching and research activity. The successful applicant will also have experience of working in an IT support environment, experience of providing 1st/2nd line software and hardware support for MS Windows systems and detailed knowledge of the latest W11 OS and Office 365 cloud solutions. The successful applicant will join a team of specialists who are responsible for managing Faculty IT systems and supporting academic colleagues in the use of technology. A flexible approach to work is required with the team providing excellent customer satisfaction and a high quality of service. For any informal enquiries and for details on how to apply, please click on the s1jobs APPLY button now.