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Senior ot incident manager

Barrow-in-Furness
Orsted Asia Pacific
Incident manager
€55,000 a year
Posted: 15 May
Offer description

Join us in this role where you’ll take a leading role in monitoring, triaging, and resolving OT and SCADA incidents across global wind assets. You’ll coordinate incident response across disciplines, drive root cause analysis, and strengthen operational resilience to ensure safe, secure, and reliable energy production.

You will be part of OT Systems within Generation Digital & Technology, supporting offshore and onshore assets by ensuring stable, secure, and compliant OT and SCADA operations across regions and time zones. You’ll collaborate closely with control rooms, cybersecurity, engineering teams, and suppliers to manage incidents and maintain high operational standards.

As a team, we collaborate closely, act with integrity, and share knowledge openly to deliver safe, resilient, and high‑performing operations, even in high‑pressure situations.


Responsibilities

* monitoring OT system health, security events, and operational alerts across wind assets, substations, and onshore facilities.
* triaging and responding to OT and SCADA incidents in close coordination with control room, cybersecurity, and engineering teams.
* performing root cause analysis and documenting preventive actions to reduce repeat incidents.
* conducting remote diagnostics and coordinating field or supplier interventions when required.
* maintaining accurate incident records, handovers, and runbooks to support 24/7 operations.
* contributing to continuous improvement initiatives that strengthen system resilience, supplier performance, and operational standards.


Qualifications

* experience working with OT or SCADA systems in critical infrastructure environments, or equivalent experience.
* understanding industrial control system architectures and protocols, such as IEC 60870‑5‑104, Modbus/TCP, DNP3, OPC UA, or equivalent experience.
* confidence troubleshooting networks, operating systems, and system integrations in complex OT landscapes.
* clear communication and effective collaboration across disciplines, regions, and suppliers.
* structured and calm when handling incidents in changing operational conditions.
* a degree in engineering, automation, computer science, cybersecurity, or equivalent experience.
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