This position is the primary resource for training and experience in booking tickets, tariffs, routings, visa work, passports, and other travel-related items. This position manages, trains, and coordinates day-to-day travel functions. Ensures that all travel processes and policies are appropriately followed and that appropriate work quality is accomplished, including compliance with negotiated agreements and contracts, proper accounting and adherence to government regulatory regulations, etc. This position assists in ensuring that all global travel key performance measures are accomplished and consistently identifies and provides solutions to both local and global challenges. This position must keep informed of changes and trends in the travel industry. Candidate must be able to attend ocassional out of hours emergencies.
Team Leadership and Operational Excellence
* Supervise and manage the performance of the Travel Team, ensuring high-quality, consistent, and efficient service delivery.
* Support the Travel Manager in coordinating and executing global travel arrangements.
* Promote continuous improvement and operational excellence in all travel processes and customer interactions.
Train, mentor, and coach team members to enhance skills and strengthen overall team performance.
Travel Planning and Coordination
* Plan and coordinate travel itineraries using the most cost-effective options available.
* Manage bookings for flights, hotels, trains, and car rentals through approved systems, vendors, or online platforms.
* Prepare detailed itineraries, including travel restrictions and relevant traveler information.
Ensure all required travel documents and visas are obtained, verified, and compliant with applicable regulations.
Compliance and Financial Stewardship
* Ensure adherence to visa and international travel regulations in collaboration with government authorities, legal advisors, and travel partners.
* Follow accounting guidelines for invoicing, billing, and payments of all travel transactions.
* Maintain accurate and auditable records in line with Church and financial policies.
Support audits and provide necessary documentation as required.
Emergency Support and Stakeholder Collaboration
* Provide timely and appropriate responses to emergency or last-minute travel situations.
* Support special events and complex travel arrangements such as mission president seminars, area council meetings, and area reviews.
* Liaise with consulates, vendors, and internal stakeholders to ensure smooth coordination and strong relationships.
* Contribute to vendor evaluations and process improvements to strengthen travel operations.
* Strong commitment with the mission and values of The Church of Jesus Christ of Latter-day Saints.
* Successfull candidate must live or be willing to relocate whithin an hour's commute from the Area Office in High Wycombe, United Kingdom.Supervise and manage performance of the travel team.
* Bachelor's degree and three plus years related experience or an equivalent combination of education and experience.
* Travel University specialist certification (or country equivalent) highly preferred.
* Demonstrates understanding of global systems/tools, vendor contracts, travel processes, etc.
* Ability to communicate and negotiate with travel vendors and executive personnel.
* Management or leadership experience in the Church environment is preferred.
* Demonstrated knowledge of global visa requirement is preferred.
* Must be able to travel as required.