German customer service representative - (hybrid, mostly remote)

Job Description

German Customer Service Representative - (Hybrid, mostly remote)


Location: Cambridge (Remote and 1 x per month in the Office)


Client Profile:


Origin Multilingual is proud to announce, we are searching for a German Speaking

Customer Service Advisor to join an industry leader in the healthcare industry. This opportunity is offered on a full time and permanent basis.


Key Purpose


The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. You will be in charge of adding value to each customer who calls as well as having strong product knowledge.


Key Responsibilities:


● Answering calls from existing and new customers

● Proactively dealing with all queries relating to the business

● Taking orders and bookings via external and internal calls

● Managing email queries

● A professional approach with the ability to build rapport with each customer

● Demonstrating extensive knowledge on all product ranges

● Facilitating calls from B2B and B2C


Personal Specification