Specsavers. A household name and a Highstreet staple. And you could be part of the team.
As a Patient Service Advisor at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success., Answering calls to the store
Booking appt over the phone
Dealing with queries
Administrative tasks supporting the day to day running of the store such as NHS administration, processing orders and managing clinics
If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:
Passion for providing excellent customer service and making customers' lives easier
Great teamwork
A good initiative
Confidence in using IT systems
Excellent communication and listening skills
Prepared to step out of your comfort zone and try something new
What's on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Salary £12.41 per hour
Working hours 30 (may include Saturdays)
Benefits
We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
Specsavers Perks - a portal to a world of great everyday discounts and savings
WeCare - our employee support service to help you and your immediate family when you need it most
Complimentary subscription to the Headspace app
Eyecare and hearcare discounts for you and your family
Enjoy an additional paid day off on your birthday to celebrate you!
Enhanced family leave and company sick pay