Montu UK is seeking a highly motivated and experienced Shopify E-Commerce Lead to own and optimise our online Shopify store. This role will be responsible for managing the entire Shopify ecosystem—including product listings and site performance, driving traffic, improving conversion rates, and managing integrations. It is a hands-on role working cross-functionally across commercial, pharmacy, and marketing teams, requiring both strategic thinking and operational execution to deliver revenue growth in a highly regulated industry.
Role Requirements
1. Own and manage the pharmacy’s Shopify store, including daily operations, product merchandising, and content updates.
2. Develop and execute strategies to increase online sales, patient retention, and overall site performance with a focus on regulatory compliance.
3. Implement and manage third-party Shopify apps and integrations (e.g., Total Processing, Stockify).
4. Optimise the customer journey by improving site UX/UI, load speed, navigation, mobile responsiveness, and checkout flow.
5. Analyse site and campaign performance using tools like Google Analytics, Shopify Reports, and third-party analytics platforms.
6. Coordinate cross-functionally with customer support, logistics, design, and development teams to ensure seamless e-commerce operations.
7. Lead A/B testing, CRO efforts, and site personalisation initiatives.
8. Stay up-to-date with Shopify platform updates, industry trends, and e-commerce best practices.
Qualifications & Experience
1. Bachelor’s degree in Marketing, Business, E-Commerce, or a related field.
2. 3–5+ years of hands-on experience managing a Shopify store or Shopify Plus environment.
3. Proven success in growing DTC or omnichannel e-commerce revenue via Shopify.
4. Strong understanding of the Shopify ecosystem.
5. Experience with digital advertising tools (Meta Ads, Google Ads).
6. Analytical and data-driven, with strong experience using Google Analytics, Shopify Reports, and A/B testing tools.
7. Strong project management skills and ability to work cross-functionally.
8. Experience working in a regulated industry is preferred.
Salary & Benefits
1. £65,000 per annum.
2. 25 days holiday plus bank holidays (increasing to 30 days after 1 year of service).
3. Generous pension scheme with employer matching contributions up to 5%.
4. Cross-functional collaboration opportunities, including representing Montu at industry events, trade shows, and awards.
5. Work-from-home flexibility and a cycle-to-work scheme.
About Montu
Montu is the UK’s leading cannabis company, operating globally to facilitate access to cannabis through locally integrated ecosystems that enhance the patient experience. Our mission is to improve the lives of millions through cannabis therapies. As one of the fastest-growing companies in the industry, Montu leverages a technology-first approach to deliver best-in-class online clinical care and innovative product lines.
Recognised by the Deloitte Fast 50 as the fastest-growing tech company in Australia, Montu has achieved impressive growth and is now the largest business of its kind outside North America. We are looking for dedicated, forward-thinking professionals to join our medical team.
Compensation Range: £60K - £65K
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