Mid Sussex
30k- 35k + Benefits - OTE TBC
I am recruiting for an IT Account Manager for a leading IT MSP (Managed Service Porvider) based in Mid Sussex.
The IT Account Manager is responsible for nurturing client relationships within their territory and achieving sales targets to assist the sales department in achieving targets. This position must farm active clients to up-sell products and services by developing a thorough understanding of their business and technology needs and matching that to our products and services.
IT Account Manager Duties and Responsibilities
Work with active clients to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands
Communication of these requirements to all stakeholders to convert them into profit for the company, and ensuring the relationship with the client is retained
Cross-selling and up-selling services and solutions to existing accounts
Qualify new sales opportunities for current clients and process as per company system requirements
Receive requests for service and product details from clients and provide timely responses
Conduct onsite or online presentations that showcase the services and products of the company to active clients
IT Account Manager Skills and Experience
Ideally MSP background
Proficient with general Microsoft office applications
Skill in preparing written communications and materials
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
Typing skills to ensure quick and accurate data entry
Personal Attributes
Passion for technology
Enjoy working with people and external audiences
High energy and drive
Strong organizational, presentation, and customer facing skills
Ability to multi-task and adapt to changes quickly
Self-motivated with the ability to work in a fast-moving environment
Team player with a positive team-based attitude
Goal orientated and able to work under pressure to achieve goals and targets
Willingness to follow process
IT Account Manager Benefits
31 Days Holiday
Pension: 5% Employee / 4% Employer
OTE TBC at interview
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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