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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time
About the Role
At Virgin Media O2, we're committed to making every interaction meaningful. As a Retail Advisor, you'll deliver exceptional customer service, helping customers find the products and services that best meet their needs.
What You'll Be Doing:
* Greeting customers with a friendly, approachable attitude.
* Building rapport to understand customer needs and recommending tailored solutions.
* Showcasing our innovative products and achieving performance goals.
* Maintaining an inviting and organized store environment.
Who We Are
Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand, expanding to serve millions of new customers.
The Must Haves:
* Confidence, strong communication skills, and a passion for excellent service.
* Resilience and motivation to meet individual and team goals.
* Flexibility to adapt to various shifts and customer demands.
* An open mind, eager to learn and grow in a fast-paced retail environment.
Additional Qualities:
* Interest in technology and its benefits.
* Previous experience in retail, sales, or customer service (preferred but not essential).
* Proactive attitude and team spirit.
What’s In It for You:
We provide comprehensive support and tailored training, including a 4-day (30 hours) induction to prepare you for success. Benefits include:
* Competitive hourly rate of £12.40, with potential for bonuses through our accreditation program.
* Opportunities for progression through our accreditation program.
* 23 days' annual leave, plus a day off for your birthday, with options to buy or sell leave.
* Excellent pension scheme (up to 10% matching).
* Employee BUPA medical cover, healthcare plan, and life assurance.
* Family-friendly policies such as neonatal leave, 14-week paternity leave, and carers leave.
Next Steps:
Our recruitment process includes an online assessment. Successful candidates will be contacted for further discussions.
Join us to create memorable experiences for our customers and build a rewarding career. Apply today and bring your passion for people and technology to Virgin Media O2!
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