Join to apply for the Senior Business Analyst role at Nationwide Building Society.
We have an exciting opportunity for a Senior Business Analyst to work in the Virgin Money Integration Enabler Value Stream, within Customer Technology Mortgages & Financial Wellbeing on a permanent basis.
Our Virgin Money Integration Enabler is a growing team, and you’ll be joining at its infancy. We’ll expect you to be hands-on, collaborating with and influencing senior stakeholders to design and deliver business solutions that add significant value, achieve business success, and meet customer needs.
Your wider area, The Mortgages & Financial Wellbeing (M&FW) team, consolidates all technology teams for IT change and operations across residential Mortgages, buy-to-let Mortgages, and products supporting customer Financial Wellbeing, such as investments and insurance.
At Nationwide, we offer hybrid working where possible. Our hybrid approach fosters rewarding relationships by bringing colleagues together across the UK, while also supporting home working. We value our time in the office for problem-solving, learning, and connection.
For this role, you will spend at least two days per week, or 40% if part-time, based at either our Swindon or London office. We welcome internal applicants from other locations, and if successful, your hiring manager will discuss how this could work for you. Learn more about our hybrid working approach here.
If we receive a high volume of applications, we may close the advert early. Please apply promptly.
What you’ll be doing
* Collaborating with your team and other change roles to ensure comprehensive understanding of change, proper design, dependency identification, and timely delivery of business analysis artefacts.
* Using your business analysis or solution design expertise to identify optimal solutions, influencing technology and business decisions confidently and innovatively, considering external factors and dependencies.
* Potentially managing Business Analysts, ensuring their work is estimated, scheduled, prioritized, and meets quality standards.
* Engaging with diverse stakeholders using strong communication skills, establishing influential relationships with business and leadership teams. As the team grows, you may line-manage Business Analysts.
* Working proactively to identify, escalate, and resolve issues/risks, and continuously develop your skills while coaching your team on best practices.
About You
We ask that you have:
* Experience in delivering, prioritizing, sequencing, and sizing Business Analysis activities.
* Proven skills in defining business outcomes, requirements, process modeling, operational designs, and supporting end-to-end delivery for diverse needs.
* Strong problem-solving skills with the ability to provide meaningful insights and recommendations.
* Effective communication skills, capable of presenting to senior stakeholders on progress, blockers, and challenges.
* Experience in task and line management.
* Ability to work with multi-disciplinary, geographically dispersed teams, including internal, external, remote colleagues, and contractors.
* Broad knowledge of technology, digital design, business operational models, and optionally, experience with APIs and data analysis.
Role Values
Our customer-first behaviors include:
* Feeling what customers feel by empathizing and understanding their needs.
* Saying it straight by being honest and clear.
* Push for better by challenging the status quo and striving for continuous improvement.
* Getting it done by prioritizing impactful work, being decisive, and accountable for outcomes.
Showcasing these behaviors in your application will strengthen it.
Additional Benefits
* Pension contributions, up to 16% top-up if you save 7% of your salary.
* Up to 2 days paid volunteering annually.
* Life assurance worth 8x your salary.
* Additional benefits via salary sacrifice schemes.
* Wellhub – access to health and wellness options.
* Annual performance bonus.
* Training and development opportunities.
* 25 days holiday (pro-rata).
We’re committed to fairer banking, owned by our members, prioritizing customer needs over profit, and supporting communities.
If inspired by fairer finances, passionate about impact, and caring about customers, you’re one of us.
At Nationwide, you’ll grow and be rewarded, valued, recognized, and inspired. We want our work to matter, celebrate achievements, and work for the good of society.
We are Purpose-driven: Customer First. Nationwide Always.
Next Steps
If this role suits you, click ‘Apply Now’ to submit your CV and answer a few questions. We respond to all applicants and will contact you after the closing date.
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