Job Description
We are seeking a dynamic and experienced Food & Beverage Supervisor to leadall food and beverage operations at a busy golf club in Cardiff. This role is responsible for delivering exceptional bar and catering experiences across our restaurant, bars, halfway house, and function spaces. The ideal candidate is service-driven, detail-oriented, and capable of managing staff, enhancing member satisfaction, and maintaining profitability.
Key Responsibilities:
* Oversee day-to-day food and beverage operations across all outlets, including the clubhouse restaurant, lounge, function facilities, and halfway house.
* Lead, train, and develop a high-performing team of front-of-house staff and banquet personnel.
* Ensure outstanding Member and guest service, maintaining a welcoming and professional atmosphere.
* Work closely with the Chef and kitchen team to coordinate menu planning, food presentation, and event catering.
* Develop and execute service standards, operating procedures, and staff scheduling to maximise efficiency and service quality.
* Manage stocks, purchasing, and cost controls to meet financial targets.
* Develop, plan and oversee private events, competition catering, banquets, and seasonal promotions.
* Handle Member feedback and resolve complaints with professionalism and urgency.
* Maintain compliance with health, safety, and licensing regulations.
* Report regularly to senior management on department performance, revenue, and areas for improvement.
Qualifications:
* Minimum 3–5 years of food & beverage management experience, ideally in a golf club, private club, or hospitality venue.
* Proven leadership and team management skills.
* Strong understanding of hospitality financials, stock control, and labour cost management.
* Excellent communication and interpersonal skills with a Member-first mindset.
* Experience with event planning, banquets, and high-volume service preferred.
* Proficient with POS systems, MS Office, and F&B management software.
* Degree or diploma in Hospitality Management or a related field is an asset.
Working Conditions:
* Must be available to work evenings, weekends, and bank holidays.
* On-site role in a fast-paced, Member-focused environment.
* Some lifting and physical activity required during events and service hours.
Why Join Us?
* Work in a scenic, community-oriented golf club environment.
* Competitive salary.
* Golf privileges.
* Opportunities for professional growth and training in a well-established club.
* On-site free parking