Join Our Dynamic Team as a Customer Service Agent in Maidenhead! Are you ready to embark on an exciting journey with us? We are seeking a dedicated and enthusiastic Customer Service Agent to join our vibrant team. In this role, you will play a crucial part in handling customer satisfaction. If you thrive in a fast-paced environment and are looking for opportunities to grow, this position is perfect for you! Key Responsibilities: Claims Management: Update and maintain DPR files, ensuring accurate and timely settlements. Customer Interaction: Resolve claims via phone and email while maintaining high levels of customer satisfaction. Logistics Coordination: Arrange and follow up on the collection and delivery of damaged items. Assessment: Determine whether to repair or replace collected luggage. Compliance: Ensure adherence to data protection legislation. Support: Assist various teams with operational and administrative tasks. What We Offer: Dynamic Environment: Be part of a vibrant team that values your contributions! Growth Opportunities: We believe in advancing your career, providing you with the tools you need to succeed. Impactful Work: Make a difference in passengers' lives every day. Employee Discounts: Enjoy exclusive discounts as a valued member of our team! Working Details: Contract Type: Temp to Perm Hourly Rate: £12.25 Working Pattern: Full Time Location: Maidenhead (with nearby parking options ava...