Join to apply for the Customer Service role at Transdev North America.
Transdev in Hillburn, NY is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev Is Proud To Offer
* Competitive compensation package of minimum $20.00/hour – Maximum $22.00/hour
Benefits Include
* Sick days: 7 days
* Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities
* Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.
* Maintain a comprehensive understanding of policies and procedures.
* Meet or exceed established performance requirements.
* Document trip authorizations and details including transportation type, pickup times, appointment times, and addresses.
* Perform other duties as required.
Qualifications
* High School Diploma, GED, or equivalent.
* Computer literate.
* Excellent customer service skills.
* Ability to operate standard telephone system.
* Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 prohibits the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements
* Ability to work shifts or flexible schedules as needed.
* Long periods of sitting, typing, or looking at a computer screen.
* Work environment includes indoor and outdoor settings.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate transportation systems, maintain vehicles and fleets, and deliver mobility solutions. Transdev U.S. employs 32,000 team members across 400 locations, managing over 17,000 vehicles.
Part of a global company, Transdev operates in 19 countries with 110,000 team members worldwide. We are driven by our purpose to provide safe, reliable, and innovative mobility solutions that serve the common good. Learn more at TransdevNA.com or watch our overview video at https://youtu.be/ilO5cv0G4mQ.
#J-18808-Ljbffr