Job summary
Key Responsibilities
* Greet and welcome visitors in a friendly and professional manner
* Answer, screen, and direct incoming phone calls
* Manage appointment bookings and diaries
* Respond to emails and general enquiries
* Maintain reception area cleanliness and organisation
* Handle incoming and outgoing post
* Update and maintain records and databases
* Support administrative tasks such as filing, scanning, and data entry
Main duties of the job
Key Responsibilities
* Greet and welcome visitors in a friendly and professional manner
* Answer, screen, and direct incoming phone calls
* Manage appointment bookings and diaries
* Respond to emails and general enquiries
* Maintain reception area cleanliness and organisation
* Handle incoming and outgoing post
* Update and maintain records and databases
* Support administrative tasks such as filing, scanning, and data entry
About us
Friendly GP Practice looking for a receptionist helping phone calls and face to face patients with other admin duties
Details
Date posted
16 February 2026
Pay scheme
Other
Salary
Depending on experience depending upon experience
Contract
Permanent
Working pattern
Part-time
Reference number
A
Job locations
Civic Medical Centre
18 Bethecar Road
Harrow
Middlesex
HA1 1SE
Job description
Job responsibilities
Key Responsibilities
* Greet and welcome visitors in a friendly and professional manner
* Answer, screen, and direct incoming phone calls
* Manage appointment bookings and diaries
* Respond to emails and general enquiries
* Maintain reception area cleanliness and organisation
* Handle incoming and outgoing post
* Update and maintain records and databases
* Support administrative tasks such as filing, scanning, and data entry
Job description
Job responsibilities
Key Responsibilities
* Greet and welcome visitors in a friendly and professional manner
* Answer, screen, and direct incoming phone calls
* Manage appointment bookings and diaries
* Respond to emails and general enquiries
* Maintain reception area cleanliness and organisation
* Handle incoming and outgoing post
* Update and maintain records and databases
* Support administrative tasks such as filing, scanning, and data entry
Person Specification
Qualifications
Essential
* GCSE -
* Reception experience in health and social care or any exceptional customer service experience in relevant field
Desirable
* GCSE -
* Reception experience in health and social care or any exceptional customer service experience in relevant field
Experience
Essential
* Reception experience is desirable in health and social care or any exceptional customer service experience in relevant field
Desirable
* Reception experience in health and social care
Person Specification
Qualifications
Essential
* GCSE -
* Reception experience in health and social care or any exceptional customer service experience in relevant field
Desirable
* GCSE -
* Reception experience in health and social care or any exceptional customer service experience in relevant field
Experience
Essential
* Reception experience is desirable in health and social care or any exceptional customer service experience in relevant field
Desirable
* Reception experience in health and social care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Civic Medical Centre
Address
Civic Medical Centre
18 Bethecar Road
Harrow
Middlesex
HA1 1SE
Employer's website
(Opens in a new tab)
Employer details
Employer name
Civic Medical Centre
Address
Civic Medical Centre
18 Bethecar Road
Harrow
Middlesex
HA1 1SE
Employer's website
(Opens in a new tab)