Interim Project Manager – Credit Card Portfolio
Contract – 6-9 months – £550- £620 per day Inside IR35 – Based in London, hybrid 2 days per week
We are seeking an experienced Interim Project Manager to step in and manage our credit card portfolio during a period of extended leave within the team. This is a unique opportunity to drive high-impact initiatives across a fast-paced, regulated environment while supporting significant business transformation and growth.
Responsibilities:
* Strategic Ownership: Oversee programme planning across the full product lifecycle—from launch through optimisation and ongoing management.
* Cross-Functional Leadership: Partner with teams across Product, Risk, Marketing, Operations, Compliance, and Technology to drive successful programme execution.
* Roadmap Delivery: Build and manage delivery roadmaps that maximise customer acquisition, engagement, retention, and profitability.
* Regulatory Compliance: Ensure all delivery activity aligns with FCA, card scheme rules, and Consumer Duty expectations.
* Performance Insight: Analyse and report on portfolio performance, identifying opportunities and risks to support senior decision-making.
* Risk & Fraud Control: Monitor portfolio risk trends, proactively addressing fraud, credit risk, and customer churn issues.
* Product & Feature Optimisation: Introduce new product features, digital tools (e.g. wallets, apps), acquisition strategies, and partnership opportunities.
* Financial Ownership: Support P&L forecasting, business cases, and budgeting for credit card initiatives.
* Stakeholder Engagement: Act as a key liaison across internal teams and external partners, ensuring aligned delivery and clear communication.
* Operational Excellence: Drive efficiencies and continuous improvement across project and delivery processes.
Skills & Experience:
* Proven project management experience within consumer credit, cards, lending, or payments.
* Professional programme or project management certification (e.g. PMP, Prince2, MSP).
* Background in consumer banking, retail credit, or payments environments.
Please apply for immediate interview!