Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Call center manager

London
Call centre manager
Posted: 30 May
Offer description

At Cabot, we pride ourselves on being the best at what we do and we recognise that it’s the people that make the difference to any organisation. So, are you ready for a new challenge?! As we are on the lookout for a Business Analyst to join our Digital Development department in our dynamic Kent office! Not heard of us? Here’s our story: Cabot Credit Management (CCM) is a market leader in credit management services including debt purchasing, contingency collections, business process outsourcing and litigation. We are an award winning, Investors in People Gold accredited organisation and we are passionate about the ethical treatment of our customers and employees. Things you should know: The key role of the Business Analyst is to ensure that the requirements determination and design of Products & Services for Cabot are undertaken. You will be working within a cross-functional agile team with the Product Manager, Scrum Master and other Business Analysts to support the Product and Services workstreams. This role would suit an enthusiastic person who has a keen interest in business process, worked within a business change environment and/or within a digital role. The fun facts: Not only are we offering a competitive salary of £25k DOE and a fantastic bonus scheme, you will also be entitled to loads of great benefits such as gym membership subsidy, discount and cash back on hundreds of high-street shops, healthcare cash back plan, travel insurance, pension, 23 days holiday, on site massage and health checks plus much, much more. Things we need from you: Formal Education & Certification  Education to a degree level desirable  Any qualification indicating a high level of analytical skills Knowledge & Experience  Experience of working in a digitally focussed role  Awareness of business and data analysis tools and techniques such as: requirements elicitation, structured analysis and design, process mapping and component business modelling, business process re-engineering.  To learn and adopt different business analysis techniques appropriate and relevant to delivery scope  Demonstrates communication skills both written and verbal using a variety of methods, the ability to get the message across and relative to the audience  Fosters professional relationships, listens, encourages discussion and promotes two way communication  Establishes responsible deadlines and personal work plans and manages time effectively  Good planning and organisational skills, able to juggle competing priorities and take an appropriate course of action  Has high levels of resilience, able to take input and direction to run with a task, works on own initiative What happens next? If this sounds like you and if you would like to join our rapidly expanding company that offers excellent career progression, then we would love to hear from you! We are looking for people to interview now and join us ASAP. Diversity and inclusion are very important to us at Cabot and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities. At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal ground check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Call center manager
Orpington
Good Life Plus PLC
Call centre manager
€80,000 - €100,000 a year
Similar job
Call centre manager
Watford
LEMONCLOUD RECRUITMENT LTD
Call centre manager
€40,000 a year
Similar job
Call centre manager
Watford
Permanent
LEMONCLOUD RECRUITMENT
Call centre manager
See more jobs
Similar jobs
Service jobs in London
jobs London
jobs Greater London
jobs England
Home > Jobs > Service jobs > Call centre manager jobs > Call centre manager jobs in London > Call Center Manager

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save