Job Summary We are seeking a highly skilled QA/Technical Lead to oversee our our Quality and Technical processes and ensure the highest standards are met. The ideal candidate will possess a experienced QA/QC/Technical background including leading BRC audits and other certifications. You will be responsible for developing current QA processes and developing new ones, also experience managing a team of around 10 QA staff. Duties Manage the Companys Quality System. Lead and Contribute to the development of the Companys HACCP team. Manage B.R.C Organic, R.F.A and Fair trade accreditation audits, and support HR Manager with SMETA audits. Liase with customers in preparation of customer specifications. Manage customer complaints systems. Deliver yearly reductions in complaints. (Figure to be agreed). Manage Q.A personnel to include day to day activities. Contribute to performance appraisals of the Quality team; to include proposals for training and development. Contribute to Health and Safety meetings. Work closely with the Production Management Team to ensure strict compliance to our Quality System. Work on Continuous Improvement of the Quality System and its QC processes. Keep up to date with legislation via trade associations, government sources. Carrying out and supporting in terms of internal training throughout the business. Leading and driving the Food Safety team & Culture. Job Type: Full-time Pay: £29,000.00-£32,000.00 per year Location: Peterborough Benefits: Company events Company pension Free parking On-site parking Work Location: In person