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Customer service administrator

Harlow
Permanent
Focus Resourcing
Customer service administrator
Posted: 15h ago
Offer description

We are seeking a highly organised Customer Service Administrator to join a fantastic organisation on a full time, permanent basis.

Benefits:

* 25 days holiday + bank holidays
* Private healthcare
* Salary sacrifice pension
* Electric car scheme
* Employees assistance programme

As the Customer Service Administrator, you will be responsible for:

* Provide administrative support to customers and internal team members
* Coordinate and managed shared inboxes calls and service requests
* Prepare and format documents, reports and correspondence
* Liaise with engineers to schedule works
* Act as a point of contact for customers

The successful Customer Service Administrator will have the following related skills / experience:

* Previous experience in an administrative or customer service role
* Experience working in a fast-paced environment
* Ability to produce documentation and reports





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