Overview
Soft Services Manager (Fixed Term 12 Months) – Full time. Macclesfield, SK10 2NA. Salary: £39,687 per annum. Monday to Friday. Free Parking. Opportunities for professional development. Plus our Sodexo employee benefits package.
Job Introduction
At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.
Responsibilities
* Take ownership of IFM service delivery across designated areas, aiming for service excellence
* Act as the single point of contact for your area to ensure smooth service delivery and customer satisfaction
* Build and maintain strong stakeholder relationships, driving innovation and continuous improvement
* Lead, motivate, and develop the team to deliver high standards
* Monitor budgets and control costs in line with client agreements
* Ensure full compliance with Sodexo policies, client standards, and all statutory Health & Safety requirements
* Drive service development through planned initiatives, audits, and continuous improvement projects
What We're Looking For
* Background in facilities management or corporate services
* IOSH Working Safely qualification is desirable
* Strong customer focus with the ability to motivate and lead teams
* Experience in people management, performance development, and team engagement
* Solid understanding of SHEQ principles, with the ability to manage risks and controls
* Excellent communication and IT skills
* A positive, hands-on leadership style
Why Sodexo
Working with Sodexo is more than a job; it’s a chance to be part of something greater. We value our people and offer a range of perks, rewards and benefits for colleagues and their families, including wellbeing support, Employee Assistance Programme, 24hr virtual GP, the Sodexo Discounts Scheme, Pension Plan, learning and development tools, Bike to Work Scheme, and enhanced benefits for colleagues in the UK and Ireland.
Inclusive Workplace
We are an inclusive employer and a Disability Confident Leader. We welcome applications from diverse backgrounds and identities. We encourage active involvement in Employee Networks (e.g., Pride, Parents & Carers, Disability, SoTogether, Generations, Origins).
Click here to read more about what we do to promote an inclusive culture. We are committed to changing attitudes toward disability and run a Disability Confident interview scheme for candidates who meet the minimum selection criteria.
Other Information
Sodexo reserves the right to close this advert early if a high number of applications are received.
Attachments: HR-5933_Benefits UK Brochure V9.pdf
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