INDSS Mortgage Administrator Basic Salary £25,000 - £28.500 Hybrid - Work from Home Well-established and award-winning mortgage brokerage. This is a fantastic opportunity for a detail-oriented and organised individual to work within a supportive and high-performing team. This role offers a hybrid working model, primarily working from home with the requirement to attend quarterly team meetings in Bath. The Role You will play a key role in supporting both clients and advisers, ensuring a smooth and compliant mortgage process from start to finish. Key responsibilities include: Managing mortgage and protection cases from application through to completion Liaising with clients, lenders, solicitors and advisers Uploading documentation to lender portals and ensuring compliance requirements are met Handling client queries and providing excellent customer service Maintaining accurate and up-to-date records on internal systems Supporting additional services such as protection and referrals Requirements Minimum 1 year experience in whole of market mortgage administration Strong understanding of the mortgage process and compliance requirements Excellent organisational skills and attention to detail Ability to manage multiple cases in a fast-paced environment Strong communication and customer service skills Must live within 1 hour 45 minutes of Bath Desirable: Experience with CRM systems Protection administration experience Package & Benefits Competitive salary Uncapped commission opportunities through referrals Monday to Friday, 9am-5pm (35 hours per week) Work from home flexibility Pension scheme Christmas shutdown period If you are an experienced Mortgage Administrator looking for a flexible, supportive environment with strong earning potential, we would love to hear from you. Contact: If you are interested in this role, click apply or contact Samantha Sykes at Rayner Personnel. Please Note: Rayner Personnel - Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.