E Billing Specialist (Finance) – Law Firm. Hybrid working (1 or 2 days per week in Leeds Office)
The Company
Our client is a global leading Law Firm with offices around the world.
Salary and Benefits
up to £40k plus Bonus and a host of benefits and Hybrid working:
Benefits & Rewards
* Comprehensive health coverage (medical, dental and optical)
* Competitive vacation packages
* Educational assistance and professional development programmes
* Savings or pension plan
* Life insurance
* Travel insurance
* Global mental wellness programme
* Sports clubs and social events
About the Role
The E-Billing Specialist reports to the E-Billing Supervisor and will be responsible for administering all e-Bill systems firm wide, adhering to processes, leading on eBilling matters for the firm’s largest and most complex clients including reporting and presenting internally and externally, query management and support and information relay to fee earners and management. They will be a direct support for the eBilling Supervisor and wider team alike. Primary responsibilities include:
* Work with supervisor in the creation/updating of standardized training documents for new starters as well as ensuring all team members follow the same set end to end process for their clients.
* Assist with the training of new administrators in the team.
* Active participation in project and team meetings and driving the importance of best practices where needed.
* Collaboration with various finance teams ensuring we are all aligned in best practices for our clients.
* All SLA's are met as well as escalation process followed.
* Actions are taken timely as per process / SLAs. For uploads / rejections / resolutions / reconciliations.
* Monthly client snapshots are sent out.
* Point of contact within team for assisting the junior members of the team on their complex rejections as well as mentoring them throughout their first few months with team.
* Conduct first stage team interviews alongside supervisor.
* Monthly meetings with Collections to review aged AR and plan how to resolve ongoing issues. Also assist where needed on junior team members collection meetings.
* Demonstrate analytical skills showing an ability to prioritise workloads or identify potential issues before they arise and avoid such occurrences.
* Show a track record of identifying problems, solutions, and evidence of implementing and the result of such.
* The ability to challenge key stakeholders both internal and external and build and maintain relationships as well as streamlining our processes.
Experience
What You Bring
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
* eBilling experience including reconciliation experience and extensive file formats and systems
* The ability to follow a process and identify opportunities for continued improvements
* Excellent data input skills with first time accuracy
* The ability to manage time effectively and work within SLAs and towards challenging KPIs
* Experience of working in a multi-currency environment (preferred but not essential)
* Experience of working in a shared service environment (preferred but not essential)
* Competent Excel and Word user
* Self-motivated, pro-active and driven to improve at all times
* A team player, capable of working together towards a common target
* Deliver a 'can do' and proactive approach at all times
Recognition One and our clients are proud to be equal opportunity employers. We will consider qualified applicants without regard to race, colour, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
#J-18808-Ljbffr