Job Description
Company Overview
Hearn's Coaches Ltd. is one of North West London's leading coach hire companies, renowned for delivering high-quality ground transport solutions for over 70 years. Our diverse client base includes private groups, schools, corporate businesses, and specialized services in film, television, sports teams, and continental travel. We pride ourselves on our exceptional service quality and safety standards.
Summary
As an Operations Duty Manager at Hearn’s, you will sit within the Operations Control Team and be responsible for the daily oversight of the company’s coach hire operational activity. Your primary focus will be ensuring that every job is covered each day, using all available resources across the business to achieve this. You will also be responsible for finalising the next day’s operational plan, ensuring schedules are confirmed and ready for release to the wider team. Based at the company’s head office, you will have full operational control over coach drivers, vehicles, and depots, making real-time decisions to maintain service delivery to the highest standard. This role is critical to the daily and forward operational success of the business.
Example Responsibilities
1. Lead the daily operational running of all jobs and services.
2. Ensure every scheduled...