Overview
This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating freelancers, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency. This role requires a strong background in Life Sciences translation, with a focus on clinical research documents (clinical trial protocols, patient information sheets/informed consent forms, investigational medicinal product dossiers (IMPD), investigational drug labels, patient recruitment materials, etc.). This role works closely with Quality, Program Squads, Talent, Hebrew suppliers, and other stakeholders to provide precise language support for life sciences and more specifically clinical research-related matters. This professional ensures that the expected level of translation quality is maintained, and the product delivered to the client should always meet its intended purpose.
Responsibilities
* Performing lead linguist function on assigned accounts
* Performing copy-edit tasks on assigned projects or accounts
* Performing on-demand translation tasks
* Taking ownership of deliveries that were translated by the linguists for one or more accounts into their target language
* Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project
* Managing project-related queries
* Ensuring good interaction among team members and resolving questions on terminology and language matters
* Coordinating a team of freelancers on assigned projects or accounts
* Testing and qualifying new freelancers and vendors as required; monitor resources\' performance
* Developing and training of new and existing freelancers according to the accounts' and Welocalize's needs
* Interacting with clients on linguistic matters as required
* Work with Quality and Squads to plan and perform LQAs, and drive arbitration process
* Support Quality team in reviewing client escalations related to Hebrew and in conducting RCAs for life sciences translation
* Responsible for client inquiries; attend client calls as needed
* Participating in the development of new and improved working processes
* Meet or exceed the productivity KPI
* Achieving the goals set by the Squad Lead
Qualifications
* University degree in Translation/Applied Languages or equivalent combination of education and experience, in a Life Sciences-related field: Medicine, Pharmacy, Nursery, Biology, Chemistry.
* A Master\'s degree is a plus
* 4+ years of relevant experience in translation/localization, with speciality Life Sciences
* Experience
* Fluent in English, both written and spoken
* Native fluency in Hebrew
* Thorough understanding of the localization process
* Knowledge of Israeli life sciences and clinical research regulations
* Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio, and issue tracking and query management tools, e.g. JIRA
* Excellent user experience of standard software, such as Windows and Office applications
* Good understanding of Machine Translation Post-Editing process and willingness to work with AI tools
* Ability to learn new localization tools and applications quickly
* Excellent interpersonal, written and verbal communication skills
* Excellent knowledge of terminology used in two or more subject matters
* Subject-matter expert within company for discipline or process
* Ability to work with tight deadlines
* Ability to give clear, concise and constructive feedback
* Ability to coordinate internal and external translators
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Ability and willingness to train/teach others and pass on knowledge.
* Ability, willingness and experience in communicating positively with customers at various levels
* Ability to work in a virtual team contributing to the team's success, or work independently as needed
* Problem-solving mindset that can proactively assess and mitigate risks
* Ability to prioritize ongoing projects based on business needs and urgencies that arise
* Excellent oral and written communication skills
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