Hire Controller
Northampton
£33,000 to £36,000
NEOS Engineering Recruitment are partnered with a leading plant hire company supporting a search for a Hire Controller for their busy West Midlands depot. Our client is a well-established provider of high-quality plant equipment, renowned for exceptional customer service and reliability. They are seeking a proactive and ambitious Hire Controller to manage client hire processes and support sales activities, with opportunities for career progression into roles such as Area Sales Manager. If you are currently a Hire Controller or worked in a sales environment and would like to progress into such role, reach out.
The Role:
As a Hire Controller, you will manage client hire enquiries, drive sales, and ensure efficient equipment hire operations. This role combines strong customer service with sales acumen, including occasional regional customer visits to build relationships.
Key responsibilities include:
1. Handling client hire enquiries and delivering excellent customer service.
2. Chasing quotes and collaborating with the sales team to meet targets.
3. Upselling equipment and services to maximise hire agreements.
4. Coordinating equipment hire logistics for timely delivery and collection.
5. Visiting regional customers using the company poo...