Overview
The Urgent Community Response (UCR) Service provides urgent support, seven days a week, to help prevent unnecessary hospital admissions. This is achieved by delivering a two-hour crisis response by a multi-skilled team in the patient04s home or usual residence. The service works closely with the local ambulance service to pull category 3 & 4 patients off the ambulance stack, supporting rapid community response by teams that can help people remain at home.
The UCR service also provides a general virtual ward service, supported by digital technology and remote monitoring. Multidisciplinary teams ensure that patients receive hospital-level care at home safely and in familiar surroundings, speeding recovery and freeing up hospital beds. In addition to home visits, digital remote monitoring is utilized.
Teams are made up of GPs, Nurses, Paramedics, Pharmacists, Occupational Therapists, Physiotherapists, and Health & Therapy Assistants who work together to reduce hospital admissions. Patients are reviewed daily by a clinical team, and ward rounds may involve a home visit or a virtual review via video technology.
Our multidisciplinary teams provide a 7-day service, 365 days a year, between 8am and 8pm. The UCR Service provides clinical interventions (including intravenous therapy) as part of a multidisciplinary team for admission avoidance pathways (2 hour response and general virtual wards), in line with the national specification for UCR and general virtual wards.
The service operates 365 days a year and receives referrals from a range of health and care professionals, triaging, assessing, and delivering care to patients over several days to ensure they can remain safely at home.
The postholder will provide clinical expertise and problem-solving support for the clinical team, as well as direct clinical care for patients. They will support the coordination of the multidisciplinary team, allocating visits as appropriate. There is an expectation to develop the service through reflective practice, clinical supervision and audit. The postholder will identify suitable people referred to the service for planned early discharge from hospital or for the prevention of admission to the acute sector or long-term care.
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
For further details / informal visits contact: Natalie Payne, Operational Team Lead. Email: natalie.payne2@nhs.net; Telephone: 07917625680
Seniority level
* Mid-Senior level
Employment type
* Part-time
Job function
* Health Care Provider
* Industries: Hospitals and Health Care
Note: This page includes job postings and location information for Sussex Community NHS Foundation Trust.
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