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Operation lead

Richmond (Greater London)
Permanent
Hestia Housing Support
Posted: 13 June
Offer description

Job Description

We are Hestia. We make a difference.

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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Hammersmith and Fulham Service in Hammersmith and Fulham.

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Sounds great, what will I be doing?

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The role involves the strategic and operational management of the H&F Mental Health Community Support Service, ensuring high-quality day-to-day delivery aligned with contract requirements and client needs. It includes oversight of service performance, KPIs, user outcomes, and report submissions, while maintaining strong partnerships with key stakeholders. The post-holder leads a frontline team, providing supervision, support, and performance management, and supports volunteer and student placements. The role also encompasses financial oversight, aligning service delivery with organisational policies, budgets, and business plans. A key focus is placed on co-production—actively involving service users in shaping and delivering services to enhance wellbeing, inclusion, and recovery outcomes.

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What do I need to bring with me?

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You'll need to be able to demonstrate the core skills this role requires ...

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