Location: London or Peterborough (Hybrid)
Job Type: Full Time, Permanent
Reports to: PMO Director
Role purpose
The PMO Analyst plays a critical role in supporting the successful delivery of the organisation’s change portfolio. The role ensures governance standards are followed, provides visibility of portfolio health, and provides data driven reporting to support decision‑making at executive level.
The PMO Analyst will work across programmes and projects to maintain data quality, strengthen governance discipline, and ensure consistent application of PMO delivery frameworks. They will be able to demonstrate exceptional communication and stakeholder management across all levels of the business, including C-Suite.
Key accountabilities
Portfolio Governance & Oversight
* Maintain PMO governance frameworks, ensuring consistent application of lifecycle stage gates and required artefacts
* Support preparation and operation of portfolio committees, steering groups, and governance forums
* Monitor adherence to governance standards across programmes and projects
Reporting & Insights
* Consolidate programme and project status reports into enterprise dashboards
* Produce highquality analytics on delivery progress, risks, issues, financials, and benefits
* Maintain portfolio performance metrics and proactively highlight trends, concerns, or delivery risks
* Partner with Finance to reconcile project financials, forecasts, and benefits realisation tracking
Data Quality & PMO Tooling
* Own the accuracy and completeness of data across PMO tooling (e.g. PPM systems, Smartsheet, Jira, SharePoint)
* Drive standardisation of templates, reporting structures, and tooling usage across teams
Risk, Issue & Dependency Management
* Consolidate, challenge, and track enterprisewide risks, issues, and crossportfolio dependencies
* Escalate items that may impact strategic delivery timelines or business outcomes
* Support definition of mitigation plans and ensure followthrough on agreed actions
Lifecycle, Methodology & Continuous Improvement
* Champion the PMO Framework (governance, lifecycle, artefacts, capabilities)
* Coach project teams on PMO processes, standards, and best practice
* Identify opportunities to streamline processes, reduce duplication, and automate reporting where possible
Stakeholder Engagement
* Act as a trusted advisor to Programme and Project Managers, and business stakeholders on PMO processes and ways of working
* Prepare seniorlevel presentations for Exec, Portfolio Steering Committees, and other governance forums
* Facilitate clear communication between delivery teams, leadership, and the wider organisation
Experience and personal qualities
Essential
* Strong understanding of project and programme management methodologies (Waterfall, Agile, Hybrid).
* Experience working within an EPMO or largescale PMO environment.
* Confident in analysing data, interpreting trends, and producing clear reports for senior stakeholders.
* High proficiency in Excel, PowerPoint, and PMO/PPM tools (e.g. Smartsheet, MS Project, Jira, Power BI).
* Ability to challenge constructively and influence delivery teams to maintain standards.
* Strong organisational skills and attention to detail.
Desirable
* Professional PMO or project management certification (e.g. PPSO, PMO Practitioner, PRINCE2, PMP, Agile certifications).
* Experience in enterpriselevel portfolio management across technology and business change.
* Understanding of benefits realisation frameworks and financial governance.
Personal Qualities
* Analytical, structured, and highly organised.
* Collaborative, with strong interpersonal and stakeholdermanagement skills.
* Comfortable working in a fastpaced, multiproject environment.
* Proactive, curious, and continuously seeking ways to improve PMO capability.
* Able to communicate complex information clearly and succinctly.
Key Performance Indicators
What Good Looks Like
* Consistent delivery of accurate, timely portfolio insights.
* Strong governance discipline across all programmes/projects.
* High adoption and maturity of PMO tools and frameworks.
* Clear visibility of risks, dependencies, and performance at enterprise level.
* Strengthened culture of transparency, assurance, and continuous improvement.
Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.
Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.