The Hire Controller will play a pivotal role in providing exceptional customer service, ensuring smooth coordination of hire equipment and services. This position focuses on maintaining efficient communication with clients while supporting operational needs.
Client Details
This opportunity is with a medium-sized organisation. The company is known for its commitment to providing high-quality products and services to its customers, with a strong focus on operational excellence and customer satisfaction.
Description
Providing first class customer service over the telephone, email & webchat
Securing the hire, sales, and service of our full product rage
Managing customer accounts including negotiating rates and identifying sales opportunities through providing excellent customer service
Be a point of contact for customers with a sound knowledge of company products (full product training provided)
Profile
A successful Hire Controller should have:
Proven experience of providing a first-class customer service
Proven experience of providing first class customer service over the telephone, email, and webchat
Ability to develop strong, meaningful, and long-lasting customer relationships.
Ability to work within a time critical service environment, meeting company SLA's.
Basic MS Word, Excel, and Outlook skills
Good organisational and communication skills
Good attention to detail
Ability to positively adapt to change.
Job Offer
Competitive salary on offer
Free on-site parking
12 month contract with an immediate start on offer
Great career prospectsIf you are passionate about customer service and looking to excel as a Hire Controller, we encourage you to apply today