Working for Bluebird Care St Helens gives great job satisfaction. Work with professional teams supporting adults to live safely at home. Unfortunately we do not offer Sponsorship. Providing Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We’re committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers’ homes through to complex care needs. We appreciate that every customer is different, and this is why every day will be different. We pride ourselves on selecting the very best Staff. We received a Diamond award from our annual Bluebird Care audit with a score of 99.4%. Then we received our PAMMS audit from St Helens Council and scored EXCELLENT in all areas.. Key Roles and Responsibilities as a Shift Supervisor • Prior to each service commencing, carry out with customers (and/or their chosen representatives) an assessment of what the customer needs and what they would like to achieve from their care and support, together with a risk assessment • Create and agree a written individually tailored plan of care and support that respects the customer’s wishes and promotes their dignity and privacy. Agree appropriate risk control measures to reduce identified risks. Keep care and support plans up to date • Provide the customer and, where appropriate their representatives, with information about the service so they are clear about what to expect and how they can raise any concerns • Keep all information about customers and their families secure and confidential except where policy require you to share to protect the interests of our customers • Carry out regular reviews with customers in line with the Bluebird Care Model. Your Experience and Suitability for the Care Assistant Role It’s isn’t about previous experience. We want to ensure our customer receives the very best care and to do that we need people who are naturally compassionate, caring and patient. We want a team who genuinely cares for each of our customers as if it was their own family. But don’t panic, we’ll ensure you have all the right training and development because we care for our Care Assistants. After all, they care for our customers so it’s important that you feel equipped for the role. Essential for the Role: Caring and compassionate towards people in need of care and support those providing these services Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Commitment to anti-discriminatory care practice Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions Excellent time keeper and reliable Full and valid UK driving licence is a must. Use of your own car with business insurance Good understanding of the needs of people who require care and support at home and the principles of good care practice Relevant social care qualification, or willing to work towards gaining this qualification Understanding of what confidentiality means in relation to homecare services and why this is important Good understanding of health and safety matters in relation to homecare services and of safeguarding people at risk of harm. Experience of communicating clearly and building positive working relationships with people who use social care services and social and health care professional Experience of care services Able to write clear risk assessments, care and support plans and other records Must have care experience, driving license, good ICT skills Excellent level of English both written and spoken. Because We Care About You We understand that every member of our team has their own family to care for and this is why our role offers the flexibility to work around your own home life. You can choose between full-time or part-time work. Supervisors work 10hr shifts, either 7am to 5.30pm or 12noon to 10.30pm. Although we try to be flexible where we can, we do require you to be flexible with us too. We can’t care for our customers if we don’t take care of our team so to make this possible, we offer: We offer A very competitive salary. Phone and mileage allowance 28 days holiday pro rata Fully funded NVQ Qualifications Ongoing training and support Flexible working Pension scheme Smartphone technology so you can do everything at the tap of a finger Free uniform But not only that, we take care of our team throughout the year, whether it's your birthday, Christmas, awards or simply because it’s a Thursday. We’re a family and we’re here to look after you today, tomorrow and every other day after that.