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Customer service administrator

Seaham
Temporary
MTrec Ltd Commercial
Customer service administrator
Posted: 19h ago
Offer description

Rewards and Benefits on Offer; * Immediate start * Monday – Friday working hours * Pay rise after 8 weeks * Friendly and supportive working environment * Varied and interesting role * Free on-site parking The Company you will be working for; MTrec Commercial are proudly supporting our client on their search for an experienced Customer Service Administrator to join the team as soon as possible. This is a temporary assignment for initially 2 to 3 months with the possibility of this being extended. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing; * Preparing detailed and accurate work instructions for Account Manager approval. * Respond to phone calls and emails to schedule customer stock deliveries using in-house booking systems, ensuring accurate customers and stock codes are logged for the warehouse, ensuring delivery date issues are raised with Account Managers. * Implement the destruction of obsolete stock as requested by Account Managers. * Manage the reordering of consumables and company’s base materials from approved suppliers. * Keep in-house system up to date to ensure accuracy and visibility, including updating projects with information provided by both customers and account manager. * Taking and logging calls * Proactively communicate concerns in a timely manner. * Prepar...

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