Housing Systems & Projects Officer
We are seeking a proactive and detail-focused Housing Systems and Projects Officer to join our team. This new role will be key to ensuring our housing systems are fully optimised to support high‑quality, compliant, and efficient Housing and Asset Management services.
Job details
* Salary Grade 9: £36,234 - £39,307 per annum.
* Contract: Permanent.
* Hours: 37 hours per week.
* Location: Maidstone.
* Region: South.
* Employment type: Full time.
Key Responsibilities
* Configure, maintain, and enhance housing systems to maximise performance and usability, including Redkite and Agresso.
* Lead system and process improvements in line with legislative and regulatory requirements.
* Champion strong data quality practices and ensure data transferred between systems is accurate and effective.
* Maintain excellent working relationships with key stakeholders, including the Housing team, ICT, Systems providers, Information and Analytics team and Finance.
* Design new, and refresh existing, dashboards in Power Bi.
* Use any relevant sector reporting and insight tools to develop and present an accurate and timely programme of reporting.
This is a full‑time position working 37 hours per week on a permanent contract. The role offers the benefit of hybrid working, combining the flexibility to work from home with office‑based working on a business needs basis.
About You
* Educated to degree level or equivalent with experience using business analysis skills to challenge and improve systems and processes.
* Proficiency in the use of MS Dynamics, Excel, Power BI and other relevant packages, and the ability to translate data into varying formats suitable for the audience.
* Strong communication skills, with the ability to build effective working relationships with stakeholders.
* Organised and self‑motivated, with a keen eye for details and the ability to work to tight deadlines.
About Us
Maidstone Borough Council is a confident organisation dedicated to delivering high‑quality services to residents and local businesses.
Our Offer
* Generous holiday entitlement which increases after 5 years in service plus bank holidays with the option to buy additional leave.
* Additional 3 days leave to enable a close‑down of the offices between Christmas and New year.
* Free parking.
* Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities.
* Employee Assistance Programme providing confidential & independent information and access to counsellors.
* Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
* Life Assurance – three times your annual salary (for members of the LGPS).
* Season Ticket Loan to help with the cost of your rail/bus journey to & from work.
* Lease car salary sacrifice scheme allowing you to lease a brand‑new car. The monthly fee includes insurance, servicing and road tax.
* Annual flu vaccine.
* Cycle to work scheme.
* Staff benefits discounts on leisure, eating out, holidays and shopping.
* Excellent learning and career opportunities for committed individuals.
* A professional fee payment, if required for the role.
Selection Process
Following the submission of your application form, it will be reviewed by the recruiting manager. Successful candidates will be invited to a job‑specific interview assessment followed by an interview.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
If you would like to discuss this position, please contact Julie Shuter, Housing Portfolio Manager on 01622 602185.
Interview date: 2nd July 2026.
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