Company Overview: Julius Rutherfoord & Co is a leading B2B contract cleaning company based in London, specialising in providing high-quality cleaning services to commercial facilities. Some of our clients include Freshfields, the QEII Centre, and Battersea Dogs & Cats Home. Our dedication to excellence and customer satisfaction has established us as a trusted partner for businesses across various industries. We are committed to delivering superior cleaning solutions tailored to the unique needs of each client.
Job Purpose: To ensure that all HR administration and first stage ER matters are carried out in a timely manner and in accordance with policies and procedures. As the first point of contact for HR-related queries from employees and external partners, ensure that all clients, cleaning staff and suppliers are dealt with efficiently and professionally in order to provide a proactive HR service.
Principal Duties and Responsibilities
* Registration of all employees in accordance with company procedures.
* Carry out security vetting checks, including but not limited to: ID documentation checks, DBS applications, overseas checks, taking up references.
* Create employment contracts and contract variation letters.
* Processing the resignations of leavers, ensuring all systems are updated.
* Assisting staff with queries and escalating issues as necessary.
* Responding to HR requests from staff and clients, including but not limited to third party check forms, reference requests, and employment letters.
* Compiling weekly/monthly reports for clients and management, including but not limited to DBS reports, photo reports, registration reports, training reports.
* Updating company records with changes to staff details/status such as changes of address/personal details, payment method, and issuing cheques when required.
* Ensuring filing is kept up to date and documentation is stored in accordance with GDPR.
* Identify and continually evolving our processes to improve efficiencies
* Maintain Organisation charts
* Attendance and support in welfare/investigation/disciplinary hearings in an advisory capacity and to take the formal meeting notes.
* Issue letters regarding sickness and log medical certificates and liaise with payroll department regarding SSP.
* Advise managers on best practice.
* Provide monthly reports on length of service, absence, turnover and visas.
* Participate in HR projects.
Qualifications, Experience and Technical Knowledge:
* Knowledge of other languages such as Spanish/Portuguese (Essential)
* Passionate about working in Human Resources with previous experience
Behavioural Skills
* Able to build strong and real relationships across all levels
* Excellent attention to detail with good planning and organisation skills
* Able to prioritise workload and work independently
* Approachable personal style – able to demonstrate empathy when appropriate
* Excellent stakeholder management skills and able to juggle multiple demands
* Excellent written and verbal communication skills
* A team player - willing to provide support to colleagues when required
* Proactive and enthusiastic attitude
* High levels of Integrity and professionalism – able to deal with confidential situations
Julius Rutherfoord is an Equal Opportunity Employer and welcomes all applicants.