Senior Account Manager (D365 Business Central) Drive Growth. Build Relationships. Make an Impact. We're looking for a commercially driven
Senior Account Manager
to take ownership of a portfolio of high-value customers, driving retention, growth, and long-term partnerships. This is a strategic role where you'll work closely with senior stakeholders, shape account plans, and identify opportunities to maximise customer value within a fast-paced SaaS/ERP environment. What You'll Be Doing
Managing and growing a portfolio of key customer accounts Building and delivering strategic account and revenue plans Leading customer reviews and stakeholder engagement Identifying upsell, cross-sell, and expansion opportunities Owning renewals and commercial negotiations Working cross-functionally to deliver strong customer outcomes Proactively managing risk and improving customer satisfaction What We're Looking For
5+ years' experience in account management or similar roles Background in SaaS, ERP, or subscription-based environments Strong experience with Microsoft Dynamics 365 Business Central Proven ability to manage complex, multi-stakeholder accounts Commercially focused with a track record of growth and retention Strong communication and organisational skills HubSpot CRM experience is a plus What You'll Get
Competitive salary Generous annual leave plus birthday off Pension from day one Critical illness and life cover EV salary sacrifice scheme Wellbeing support and EAP Ongoing professional development and Microsoft certifications A forward-thinking, technology-driven environment