Lease Service Representative - 12 Month Fixed Term Contract
Join to apply for the Lease Service Representative - 12 Month Fixed Term Contract role at Caterpillar Inc.
Overview
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Career Area
Finance
Role Definition
* Conduct and manage the End of Lease experience, supporting customers through processes, including credit reviews, extensions and lease return, customer documentation preparation, due diligence, preparing and closing transactions with internal and customer signatures.
What You Will Do
* Analysing and entering information to prepare options for customers reaching the end of their lease.
* Communicating with customers, dealers and our sales team on process steps to ensure accuracy and efficiency throughout the extension or return process.
* Investigating and delivering extension quotes, credit reviews, due diligence, documentation generation.
* Support asset sales and the returns process, including non‑compliance charges, repairs, and inspections.
What You Can Demonstrate
* Information Capture: Knowledge of the methods, channels and processes to obtain information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
* Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
* Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication. Responding to customer requests and collaborating with internal and external business partners to resolve problems to provide high quality customer service.
* Initiative: Being proactive and committing to action on self‑identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
* Managing Multiple Priorities: Knowledge of effective self‑management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
* Internal Controls: Knowledge of concept, methods, and processes of internal control; ability to create, implement, evaluate and enhance processes in internal controls.
Must Have
* Growth Mindset: We are looking for individuals who are eager to grow and develop, and to progress their careers within our organisation. We offer ample opportunities for professional development and advancement. Intellectual curiosity and a desire to grow and learn are at the core of our team culture.
* Customer Focus: The ideal candidate will have a strong customer‑focused mindset, ensuring that dealer and customer satisfaction is always a top priority.
* Team Collaboration: We value team collaboration and are seeking candidates who thrive in a team‑oriented environment, working effectively with colleagues to achieve common goals.
Nice to Have
* Language Skills: While not mandatory, Dutch language proficiency is advantageous (both written and verbal).
* Passion for technology: Candidates should be technology‑focused, with some knowledge in CRM systems, with existing knowledge of Oracle and/or Salesforce being highly desirable.
* Accountability & Ownership: We seek individuals who take accountability and ownership of their work, demonstrating responsibility and commitment to achieving excellent results.
Job Title
Lease Service Representative
Salary
£28,444.00 - £36,977.00 (Depending on experience)
Contract
12 Month Fixed Term Contract
Hours
In office Monday - Friday, full time 37.5 hours.
Benefits
* 24 days annual leave increasing with service to 30 days.
* 8% performance bonus (Paid quarterly).
* Green Car Scheme.
* Share Scheme.
* Non‑contributory Pension Scheme 10%.
* Private Medical Insurance.
* Dental and Vision Scheme.
* Life Insurance.
Travel
0%
Equal Opportunity Employer
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html
Posting Dates
October 27, 2025 - November 9, 2025
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