Overview
Front Office Attendant - Manchester, Greater Manchester
Employer: Treehouse Manchester
Location: Manchester, Greater Manchester
Salary: Competitive
Closing date: 17 Oct 2025
Sector: Fitness jobs, Leisure Centre Receptionist, Hotel jobs, Hotel Receptionist, Spa, Massage & Beauty jobs, Spa Receptionist
Job Type: Full Time, Part Time
Grow with us... The Front Office team at Treehouse Hotels are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand\'s best self.
We\'re currently searching for a warm, welcoming, articulate Front Office attendant to ensure that every guest\'s experience is personable, relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we\'d love to chat.
Responsibilities
The Front Office team are at the heart of every hotel and responsible for first contact with guests. Responsibilities include ensuring that each guest\'s arrival, stay and departure is personable, relaxing and effortless, and delivering impeccable service that reflects the brand\'s best self.
Qualifications
* Passionate about hotel operations and guest service with a minimum of 2 years of similar work experience.
* Experience in guest or customer service, a team player, hard worker, multi-tasker, and detail oriented.
* Flexible, approachable and with a can-do attitude.
About us
Within Treehouse Manchester, every detail is imagined through the carefree, optimistic lens of childhood and balanced with a distinctly modern sensibility. With attentive service, locally inspired fun amenities, thoughtful programming, and reimagined culinary delights curated by celebrated local chefs Sam Grainger and Mary-Ellen McTague. There will be two restaurants, as well as a panoramic rooftop bar and a secret hideaway to explore. We are about playfulness and freedom.
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
* Designed by Nature work environment
* Inclusive & equitable work environment for all
* Team Member recognition programs
* Pay it Forward: a day annually to volunteer & plus hotel organised volunteer opportunities throughout the year
* Earth day giving back activities.
* Cycle Schemes
* Mental Health Training and collaborators with So Let\'s Talk, Coin & Co & more
* Life Harmony: a refreshed look at agility working.
* Health & Wellness programs throughout the year
* Discounts across our properties and venues worldwide for all team members
* Paid Breaks for leaders.
* Enhance holidays- Up to 33 days for all
* Optional private medical schemes with optical and dental
* Paid sickness absence for all
* Increased pension scheme offering
* Career Advancement: We\'re growing rapidly and with growth comes advancement opportunities (around the globe)!
* Wagestream financial planning services
* Recommend and friend schemes.
* Free food on shift in the best team heart-of-house spaces in Manchester.
Starwood Hotels is an Equal Opportunity Employer.
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