All the details
Work Pattern
* Sunday 06:00-14:00
* Monday 06:00-14:00
* Tuesday 06:00-14:00
Under 18 disclaimer This role involves working with specialist cutting equipment, and applications from anyone under 18 cannot be considered to comply with health and safety legislation.
Join our team at M&S as a Customer Assistant in our Bakery section, where you'll champion our baked goods. We're seeking passionate individuals with a love for baking and bakery products to bring fresh perspectives daily.
You will be a brand ambassador, recommending our bakery products and delivering exceptional service to make customers feel valued.
At M&S, our customers don't wait. Be ready to work hard and go above and beyond every day.
Digital confidence is essential. You will use tools like the Sparks App to enhance the customer experience and ensure product availability.
Efficiency, effectiveness, and high standards in food safety and hygiene are key. Be prepared to work hard and adapt seamlessly across store areas, supporting a positive, inclusive environment.
Are you ready to apply? Take your marks!
Purpose
To deliver a great shopping experience by putting customers first and promoting our products. As the face of the business, you will help us improve by representing our customers' voice.
Key Accountabilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean, tidy, and stocked
* Monitor and deliver on sales targets, promotions, and opportunities
* Engage proactively with customers to understand their needs and provide recommendations
* Build product knowledge to sell and promote our offerings
* Utilize digital tools and communication channels effectively
Key Capabilities
* High customer service standards
* Attention to detail and quality work
* Open to feedback and continuous improvement
* Efficient workload management
* Strong communication skills
* Adaptability to change
* Good listening skills
* Digital capability
Everyone's Welcome
M&S is committed to leading a greener, faster, and more inspiring digital retail industry. We value inclusion, diversity, and equal opportunities, starting from recruitment. We welcome flexible working arrangements and reasonable adjustments during the recruitment process to ensure fairness.
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