Retail Sales Assistant – Travelex
Location: Trafford Park, England, United Kingdom
Job Type: Permanent, Part-Time
Hours per week: 32
Salary: £13 per hour + Monthly Bonus
Working Patterns: Flexible, working a variety of shifts Monday to Sunday.
Benefits
* Wide range of insurances (Private Medical, Dental, Critical Illness) and discounted health products (Health Checks, Allergy + Intolerance, Other Health Tests).
* Employee wellness programmes offering guidance on physical, mental and financial well-being.
* Employee discounts via Bravo Benefit.
* Flexible hours and shift patterns with overtime opportunities.
* 25 days holiday pro-rata, with bank holidays and additional days over time; option to sell days.
* Monthly bonus on top of base salary for hitting targets.
* Pension with Scottish Widows.
Responsibilities
* Nurturing and forming relationships with customers, understanding their travel needs.
* Act as a travel money ambassador and trusted advisor, providing product and service support.
* Process all foreign exchange transactions accurately and efficiently.
* Deliver on key performance goals – procedural, operational and customer-focused.
* Process daily online FX requests and deliveries with keen attention to detail.
* Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.
Qualifications
* Strong communicator: natural at building relationships, good listening skills, understanding of needs.
* Desire to succeed: drive and vision to make a difference, enjoy work, care about impact, care about customer experience.
Prerequisites & Other Requirements
Reference checks via the reference check company standards will be required.
About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976, we built a network of stores and have become a trusted brand in international money. Our mission is to simplify access to international money for customers, whenever and wherever.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development
Industries
Financial Services, Consumer Services, and Retail
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