Service Delivery Coordinator / Regional Coordinator
Hybrid, office based in Newton Abbot, Devon
Salary £26,208 per annum
We are searching for a Service Delivery Coordinator / Regional Coordinator in our Environmental division. You will be taking the lead in the management and organisation of all water/environment contractual work within your allocated jurisdiction, to ensure the smooth running of day-to-day business activities. This is a versatile role supporting on a variety of tasks within a dynamic and fast paced organisation.
Do you have strong administration, IT skills and experience in a finance background including invoicing? Are you able to assist in the planning, scheduling and administration of water & air hygiene works? Are you able to analyse data and spot trends / anomalies to produce reports? Are you confident communicating with all levels of stakeholders?
As Service Delivery Coordinator / Regional Coordinator, you’ll:
* Assist with planning, scheduling, and administration of water and air hygiene works
* Coordinate site visit arrangements with clients in a timely and professional manner
* Produce regular performance reports for clients and the Service Delivery Manager
* Raise purchase orders and invoices as part of the general finance admin
* Provide financial reporting and track profit and loss
* Enter data and set up new contracts accurately
* Ensure all contract records are complete and up to date
* Monitor monthly KPIs
* Support general administrative duties to keep the office running smoothly
As Regional Coordinator, you’ll have:
* Strong relationship-building and stakeholder management skills
* Experience in a varied role with attention to detail and strong organisational skills
* A methodical approach and ability to manage pressure effectively
* Flexibility and reliability in meeting multiple deadlines
* Clear and professional communication skills across documents, presentations, and data
* Proficiency in Microsoft Office (especially Excel and PowerPoint), and experience with CRM systems
* Strong mathematical knowledge
What we offer you
The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.
What’s in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:
* Employee Ownership – You are part of our success!
* 33 days holiday (including bank holidays)
* Company sick pay
* Maternity and paternity leave support
* Life assurance cover
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year – Give back to a cause that matters to you
* Exclusive perks and discounts – More than 250 deals available
* Ongoing training and development – From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards – Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role