Account Manager
Job Location: Poole, Dorset
Job Type: Permanent
Salary: Up to £34,000 per annum + Bonus
Hours: 40 hours per week, Monday – Friday 8.00am – 5.00pm
Benefits: 30 days holiday (inc Bank holidays), Holiday buy-back scheme; Company sick pay; Free onsite parking; Perks at Work; Cycle to Work scheme; Employee assistance programme (EAP); Company social and corporate events
A long-standing, family-owned business based in Poole are looking to recruit an Account Manager on a permanent basis.
Working within a team of 8, this is a fantastic opportunity for a proactive and commercially minded individual who thrives on building strong customer relationships and identifying growth opportunities.
Key duties:
* Proactively undertaking outbound calls daily
* Responding to customer email enquiries
* Book appointments for Business Development Managers, ensuring all opportunities are accurately recorded
* Manage and follow up on customer quotes, liaising with internal teams for pricing, stock, and delivery details
* Analyse customer accounts to identify opportunities for growth and increased profitability
* Identify and sell new or existing product opportunities
* Build and maintain strong client relationships, anticipating needs and resolving issues
* Stay informed on product availability, industry trends, and customer requirements
* Handle customer complaints professionally, documenting and communicating resolutions
* Conduct account reviews with BDMs and Sales Support teams
The successful candidate will possess;
* Experience in B2B or B2C environments
* Confident selling over the phone and via virtual meetings
* Strong commercial awareness and ability to interpret data
* Keen to develop product and industry knowledge
* Excellent relationship-building skills
* Strong negotiation and persuasion abilities to achieve win-win outcomes
For more information on this position, company or to apply for this role, please either contact our recruitment team on (phone number removed) or send your CV
Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.
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Keywords; sales; account management; account manager; b2b; b2c; business development