We’re driven by our purpose to build real communities that enhance the lives of our residents every day. We are seeking a Village Adviser to join our expanding Sales team.
After seven years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later living experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.
As a Sales Adviser, you will be responsible for achieving sales targets by successfully managing new home sales, rentals, resales, and relets from initial enquiry through to completion. You will also ensure a seamless handover to the operations team, supporting a smooth and welcoming transition for new residents moving into our retirement village.
If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages.
The Role:
* Greet prospective customers warmly and assisting with their enquiries in a professional, helpful, and efficient manner
* Managing the entire customer journey—from initial enquiry and show rounds to follow-ups, presentations, and move-ins
* Conducting home visits as agreed with the Sales Manager
* Creating and maintaining accurate customer records in the CRM system
* Overseeing daily sales progression by following up on enquiries and responding to leads
* Monitoring and managing the sales process from reservation to completion and move-in
* Building and maintaining strong relationships with estate agents, solicitors, and Assisted Move Package partners
* Updating key stakeholders on sales progress and developments
* Collaborating with village operations, particularly the Village Manager, to ensure a seamless customer experience
* Producing weekly and monthly sales reports in a timely and accurate manner
* Assisting in planning, organising, and delivering sales events
* Supporting marketing initiatives and identifying opportunities to promote the village
* Participating in networking activities to increase community engagement
* Maintaining a clean, tidy, and welcoming sales suite and office
Key Requirements:
* Experience in new home sales, property conveyancing, and/or sales within a retirement living environment
* Proficiency in database management and maintaining accurate customer records
* Background in sales and/or customer service, with an outgoing, friendly, and helpful approach
The Benefits:
* 25 days annual leave (plus bank holidays)
* Giving Something Back – 3 additional days leave for charity or voluntary work per year
* Big birthdays off (those ending in a 0)
* Medicash health plan
* Enhanced family benefits and sickness policies
* Private Medical Insurance
* Life Assurance at x4 your annual salary
* 5% matched pension scheme
* Access to SMART tech
* Retail discounts on a variety of outlets
* Cycle to work scheme
* Electric car scheme
* Access to an incredible workspace, with a gym, social areas, and parking.
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
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