Shift Pattern:
Thursday - Saturday Night, 6pm - 6am with a 12 hour clean shift every fourth Sunday.
Average 39 hours per week.
Overview
At Europe Snacks Ltd, we aim to be a great place to work, we do this by ensuring our values of Entrepreneurship, Excellence and Care are at the heart of everything we do.
As a team leader you will work as a member of a team to achieve departmental objectives and performance targets by safely and effectively undertaking duties to include leading effective line teams, facilitating CI activities and forward planning to optimise the process by:
* Assisting the team, you will achieve this by carrying out activities such as co-ordinating labour and material movements, operating systems and resolving process issues.
* Following SOPs, manuals, core procedures and other defined standards.
* Having a flexible approach to work in terms of location and nature of activity undertaken.
* Adhering to and undertake all the tasks and accountabilities related to your work area and level of role.
* Operating at a high level across multiple areas or departments.
* Being actively involved in the development and performance management of their team.
Responsibilities
* Oversee daily operations during your shift, ensuring all tasks are completed efficiently and to the highest standards.
* Supervise and manage team members, providing guidance and support to enhance performance.
* Ensure compliance with food safety regulations and maintain cleanliness in the kitchen and dining areas.
* Assist in food preparation and cooking as needed, demonstrating culinary skills and knowledge.
* Train new staff members on proper procedures, food preparation techniques, and customer service standards.
* Handle customer inquiries and complaints with professionalism, ensuring a positive dining experience for all guests.
* Collaborate with management to develop menus, implement new recipes, and improve service delivery.
* Monitor inventory levels of food supplies and equipment, placing orders as necessary to ensure smooth operations.
Main Duties & Responsibilities
People:
* Looks after new members of staff and integrates them into the team.
* Ensure new starter induction procedure is completed within allotted time scale.
* Carry out Personal Development Reviews with shift manager.
* Makes sure all staff behave safely and you lead by example.
* Deputise for Shift Manager when required.
* Conduct your shift handover at the start and end of each shift in line with the handover standards.
* Manage absence levels by conducting return to work interviews on first day of return to work. Challenge poor attendance and instigate formal reviews with advice from Shift Manager / Personnel.
Quality:
* Confirm you are using the right film/box for the product you are producing.
* Confirm code is correct/barcode label applied correctly and is readable.
* Confirm the product specification is correct.
* Complete product weights and metal check at the required frequency.
* Ensure all paperwork is completed to the correct standard, entries are printed and amendments documented.
* Ensure the back seal and end seal overlap is acceptable.
* Ensure the box seal tape is correctly applied and the boxes are sealed.
* Adhere to site technical standards and policies and record any deviation from standards to include actions taken.
* Ensure all launch paperwork is completed correctly and the required samples are collected.
Customer Service:
* Know the main issues affecting the performance of your area during the last 24 hours.
* Action plan to resolve issues and communicate this to your line/area team.
* Communicate the issue of the day to your team.
* Speak to your shift engineer about pick up points from the start up check sheet, outstanding work orders and performance of your line/area/machine.
* Brief each member of your team on their responsibilities for the shift.
* Ensure you dictate the standards to your team including temporary staff.
* Ensure your team is organised during stops/breakdowns.
* Follow the daily plan and ensure delivery to internal customers is on time and in full.
* Present your area to customers demonstrating expertise and knowledge of products/processes.
Cost Optimisation:
* Organise and deploy staff according to costed labour standard. Redeploy staff as required. Minimise overtime and agency requirements. Manage cover for breaks.
* Ensure team members arrive consistently on time and do not abuse break entitlement. Take formal action consistently when necessary.
* Monitor giveaway on variances all the time.
* Take positive corrective action if material usage is above standard.
* Monitor material wastage, i.e. food waste and continually look for ways of reducing raw material waste.
* Always look to be energy efficient. If you don't need it, turn it off.
* Achieve attainment to plan and suggest improved run profiles
* Check that there are no air or water leaks
Health & Safety:
* Makes sure all staff are trained and competency checked against SOP's and RA's.
* Ensure you and your staff know your health & safety responsibilities, are up to date with H&S training and aware of any outstanding issues.
* Ensure PPE is worn correctly
* Ensure all equipment is cleaned in line with the relevant CIC/SOP
* Complete safety start-up check sheet and action any issues which are raised by fixing them yourself or getting assistance from your shift engineer.
Continuous Improvement:
* Involve your staff in continuous improvement – encourage them to come up with and implement ideas.
* Use techniques like Short Interval Control to drive performance
* Get involved in continuous improvement projects.
* Walk the entire work area and check for missing and loose bolts. Tighten and replace as required
* Check all sensors are tightened and where fitted, reflectors are secure and wiped clean.
* Ensure all belts are tracked centrally. Confirm that there are no loose fibres or debris build up on the rollers.
Hygiene:
* Ensure each team member is aware of their CAYGO activity.
* Actively takes part in weekly GMP audit activity with shift manager / QA.
* Ensure all machines surfaces are wiped down and clear of debris.
* Ensure the floor surrounding the line is clean and dry.
* Ensure all raw materials and product is covered prior to use.
* Ensure all raw materials and packaging is stored neatly, close to the line and off the floor.
* Ensure work records table is clean and tidy.
* Ensure cleaning equipment is stored off the floor in the correct locations, and is inspected for damage/replacement.
* Ensure used tools are wiped down and stored correctly
* Ensure cleaning schedules are adhered to and paperwork is completed appropriately
* Ensure all equipment is cleaned in line with the relevant CIC/SOP
* Ensure all cleaned equipment is visually inspected post clean
* Ensure area is checked and cleared of foreign body hazards.
Job related experience, knowledge and skills
Previous experience of manufacturing operations
Fully competent in core training and core procedures.
Willingness to learn and develop
Ability to communicate within a structured team
Ability to generate reports relating to performance and improvement ideas
Ability to follow instruction and work using own initiative
Training required (can be completed in role)
Literacy/Numeracy to National Standard Level 2
Intermediate food hygiene
Completion of Team leader training program
Train the Trainer Training
HACCP training
IT skills – Word/Excel/Internal Systems
Willing to work Flexible shift patterns
Fire Warden Training
Skills
Leadership & Drive to Get the Job Done
Effective Communication
Team Work & Working with Others
Quality/Job Knowledge
Planning & Organisational Skills
Customer Focus & Commercial Awareness
Personal Qualities:
* Confident, enthusiastic with a positive attitude
* Ability to work under pressure
* Demonstrates commitment and passion for the job
* Ability to accept accountability
* Tenacious, energetic, resilient and personable
Continuous Improvement – Innovating & Improving What We Do:
* Challenges existing practices and develops new initiatives
* Improves the quality of service, customer focus and profitability
* Ability to accomplish a long range goal or vision
* Reacts positively to change and setbacks
Taking Responsibility
* Accepts responsibility for own decisions and impacts on others.
* Involves others in decision making.
* Takes lead in difficult situations.
WHAT WE OFFER:
* BUPA Subsidised Health Care Plan
* Pension
* AXA Life Insurance.
* Digital online reward platform including discounts and multiple salary sacrifice options
* Recognition & Wellbeing Programs
* Long Service Annual Leave
Job Type: Full-time
Pay: £31,004.44 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Referral programme
Work Location: In person