Job Advert
We are looking for a highly organized and proactive Administrator to join our team and support our daily operations. Working within our Asset Data Team, you’ll provide administrative support for the delivery of our asset management functions.
You’ll book and manage surveys, ensuring residents are informed and engaged with the process and information flows smoothly, ensuring we continue to provide safe and decent homes to our customers. You’ll assist with the record keeping of property asset information updating housing databases from repairs and inspections. You’ll encourage customer engagement through making phone calls, sending letters and working across various teams to ensure effective stakeholder communications.
Key Responsibilities
* Manage and maintain office systems, including data management and filing.
* Handle incoming and outgoing calls, emails, and correspondence efficiently.
* Schedule and coordinate meetings, appointments, and travel arrangements.
* Arrange property inspections for Surveyors, following up with contractors and tenants and documenting outcomes on relevant systems.
* Provide administrative support to the team, coordinating to enable effective customer service.
* Manage team email inbox and respond to general enquiries related to the service.
Requirements
* Proven experience as an Administrator, Administrative Assistant, or similar role.
* Excellent organizational and multitasking abilities.
* Strong communication skills, both written and verbal.
* Proficiency in MS Office (Word, Excel, PowerPoint).
* Ability to work independently and as part of a team.Attention to detail and problem‑solving skills.
We Offer
* A performance based annual bonus + pension contributions matched up to 6%
* 28 days holiday + bank holidays and the option to buy/sell holiday
* Training & Development and opportunities for continuing professional development including regular toolbox talks
* A great team of colleagues to work with
* Regular social and charitable events and a range of wellbeing activities
* Enhanced family leave policies
* A really competitive package of flexible employee benefits including a cycle to work scheme
* Free parking and disabled parking
* Access to two holiday homes in Norfolk and Dorset
Equality, Diversity and Inclusion
At mhs homes we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We’re a Disability Confident employer. This means if you tell us you have a disability and meet the minimum requirements for the job, we’ll offer you an interview. We can be flexible when assessing people so everyone has the best opportunity to demonstrate they can do the job.
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