Hospitality Operations Manager (Hiring Immediately), Guildford
Client: Wagamama
Location: Guildford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
* Job Views: 4
* Posted: 08.05.2025
* Expiry Date: 22.06.2025
Job Description
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The Role
As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our core values and leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.
Benefits
* Competitive salary with a £3,000 bonus opportunity per year and an average of £140 tips per week*
* Access up to 30% of your earnings before payday with Wagestream
* Dedicated 6-week training program
* £14-£25 of free Wagamama food allowance on every shift
* 50% discount at Wagamama and 30% off other TRG brands with family and friends
* Internal progression opportunities towards becoming a General Manager
* Kintsugi Wellness access, including counseling, cycle-to-work scheme, and discounted gym memberships
* Family-friendly policy with 26 weeks full pay and 13 weeks half pay for expectant or adopting individuals
* Financial wellbeing support including salary-repayable loans
What We Look For
* Experienced hospitality manager capable of leading a restaurant team with positive behaviors and driving performance in a fast-paced environment
* Strong communicator who engages in meaningful conversations, ensuring team support and understanding
* Experience in understanding restaurant financial performance and identifying opportunities
* Ability to manage restaurant and labor budgets
* Passionate leader experienced in team performance and development
* Inspirational and engaging leadership style
* Problem-solving skills with the ability to think quickly
The Wagamama Way
Our philosophy, Kaizen, meaning ‘good change,’ shapes everything we do—from our food to our work culture. We are committed to championing change in our communities and the planet. Celebrating differences and personalities over perfection, we welcome everyone and their unique stories. We promise to support and trust each other, creating safe spaces for open and honest conversations.
Join us and dish up what makes you different. Be you, be Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are at guests’ discretion.
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