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Support services officer (fixed term)

Woolpit
Permanent
BUUK Infrastructure
Service
€25,451 a year
Posted: 8 December
Offer description

Job Location: Woolpit

Salary: From £25,451

Contract type: Fixed Term (until 31 Jan 2027)

Working hours: Monday‑Friday 08:00‑16:30 and 08:30‑17:00 alternately weekly.


Purpose of this role

Day to day support for the Support Services Transport team.


Your Key Responsibilities

* Ensure a quality service provided to the business, including excellent customer service and attention to detail.
* Receiving and dealing with incoming telephone calls.
* Administration of company vehicles for BUUK, including logging and confirming accidents, repairs, maintenance, fees, tolls, MOTs, services, RFLs.
* Administration of fuel cards.
* Assist in keeping all vehicles compliant within legal/statutory requirements.
* Processing of new vehicle orders.
* Completing P46 submissions for company car drivers.
* Analysing and completing reconciliations for data.
* Ensuring the accuracy of the transport database. Processing purchase invoices and dealing with queries including working with finance to ensure payments are processed.
* Updating the Fleet system with analysis data.
* Commitment to promoting a positive safety culture within the team and overall business, maintaining a safe and healthy working environment.
* Visiting sites quarterly and other UK locations as required to monitor and review ongoing activities.
* Any other duties as deemed appropriate by the management team.
* Ensure behaviours are aligned to our company core values and culture.
* Ensuring the office environment is in keeping with that of a “Great Place to Work”.
* Maintaining integrity and honesty, being fair and consistent to gain the trust of all stakeholders.
* Adopt a “can-do” attitude, to support the development of the transport team and your colleagues.
* Creating a helpful and informative working environment.
* Maintain a respectful, considerate, and professional attitude to your colleagues and all employees within BUUK at all times.


Qualifications

* GCSE Maths and English.


Experience / Knowledge

* Telephone call handling.
* Customer service experience.
* Completion of admin tasks.
* Excellent communicator.
* Able to work to tight deadlines and manage own workload.
* Positive manner and operates with a “can do” attitude.


Abilities / Skills

* Excellent verbal communication skills.


Desirable

* Ability to use Microsoft Excel (proficient).
* Financial understanding.


What Can You Expect From Us

* Cost of living annual pay review.
* Company pension contributions up to 10% if employees contribute 5%.
* 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
* Enhanced maternity, paternity and adoption pay.
* Referral payment of £1,000 (net of tax) for successful referrals.
* Hybrid working for eligible roles.
* Development opportunities to reach career aspirations.


Equal Opportunity Employer

We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.


Wellbeing and Safety

BUUK cares about your wellbeing and safety. We all deserve the right to go home safe, every day.

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