Overview
Are you an experienced Sales Administrator or Customer Service professional looking for your next step? We're recruiting for a Sales & Customer Service Coordinator to join a well-established manufacturing business. This is a varied role that combines customer care, order management and stock control.
Responsibilities
* Receiving and reviewing customer orders, tracking progress and invoicing accurately.
* Coordinating with internal teams to ensure on-time customer deliveries.
* Raising credit notes and resolving customer queries or complaints.
* Managing export processes and related invoicing.
* Maintaining accurate customer and sales records, ensuring ERP and supplier systems integrate smoothly.
* Liaising with the Production Manager to monitor stock levels.
Requirements
* Experience in a manufacturing, supply chain, or distribution environment.
* Strong attention to detail, organisation, and multitasking skills.
* Proficiency in CRM &/or ERP and MS Office.
* Excellent communication and relationship management skills.
* The ability to manage your own workload, meet deadlines, and remain calm under pressure.
* A collaborative approach and willingness to support the wider team
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