Join Our Pack From a bold idea to revolutionising dog food, Years has grown into a fast-scaling business dedicated to helping dogs live longer, healthier lives. In just three years, we’ve built a strong start-up business, serving thousands of happy customers across the UK, all while staying focused on our mission. Our goal is simple: to give dog owners a better, fresher and healthier way to feed their pets. We make human-cut, personalised meals designed around each dog’s unique needs and deliver them straight to their door. No preservatives, no compromises — just real nutrition. As we continue to grow, we’re building the foundations that will allow us to scale responsibly, safely and sustainably — and that’s where this role comes in. Role Summary Role title: QA Technologist Contract type: Permanent Hours: Full-time – 06:30–14:30 (some flexibility will be required given the nature of the role) Salary: £30,000 - £33,000 As our QA Technologist, your role is to help protect product quality and food safety as the business grows. You’ll be a hands-on presence on site, making sure the right checks are happening every day, standards are being followed, and issues are picked up early and dealt with properly. You’ll sit within the Technical & Quality function, reporting to the Technical Manager, and work closely with Production, Operations, Supply Chain and Product teams. This is a practical, factory-floor role rather than a desk-based one — focused on execution, consistency and supporting teams to do things the right way. As a growing business, we don’t have layers of QA already in place. You’ll help bring structure, visibility and confidence to our day-to-day quality activities, supporting audits, investigations and continuous improvement as we scale. What you will bring to the role: Experience working in a food manufacturing environment (human or pet food) A working understanding of food safety systems such as HACCP, CCPs, GMP and prerequisite programmes Confidence carrying out quality checks and working on the factory floor A practical, structured approach to problem-solving and investigations Strong attention to detail and good record-keeping habits Ability to communicate clearly and challenge issues constructively A reliable, organised approach to day-to-day work Mandatory qualification: HACCP & Food Safety ( Level 3 preferred; Level 2 is acceptable ) Pet food experience and labelling knowledge are a bonus, but not essential — full training will be provided. Requirements Carry out routine quality and food safety checks across production and warehousing Monitor and support compliance with HACCP plans, CCPs, GMP and site procedures Complete and maintain accurate quality records, specifications and documentation Log, investigate and support corrective actions for non-conformances, deviations and complaints Support intake checks, traceability exercises and stock holds when required Help keep the site audit-ready through good document control and follow-up Work closely with Operations to improve consistency and reduce repeat quality issues Escalate food safety or quality risks promptly and clearly Benefits Years Benefits 25 days holiday, plus 8 bank holidays and your birthday off 1 volunteer day per annum Loads of employee and community groups to join (Padel, 5-a-side and more) Pick-n-Mix snack & sweet stand to suit your dietary needs £100 wellbeing budget per annum Quarterly in-person subsidised events £250 Learning & Development budget per annum Lunch & Learn sessions covering work and life skills Years employee and friends & family discounts Up to 2 weeks working abroad per year Internal training programmes across a range of topics 3% matched company pension Interview Process 30 minute People and Culture chat to find out more about the role, our mission and values A conversation covering your experience and a chance to learn more about Years and the team Task-based interview (kept intentionally light and respectful of your time), followed by a discussion with the team