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Claims handler/customer service advisor

Bristol (City of Bristol)
enable Recruitment
Customer service advisor
Posted: 6 January
Offer description

Job Title: Claims Handler Location: 1-2 Days in Bristol Salary: £26,000 - £30,000 (no insurance experience required) Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go perm Job Reference: 2303 My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are passionate about delivering fair, efficient and transparent claims outcomes, and we’re looking for a Claims Handler to join our growing Operations team and play a vital role in that mission. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real difference to customer outcomes, this is an opportunity to elevate your career. The Role As a Claims Handler, you’ll manage insurance claims from first notification through to final settlement. You’ll combine technical accuracy with empathy and outstanding service, ensuring every claim is handled fairly, compliantly and efficiently. This role is perfect for someone who enjoys balancing customer interaction with analytical decision-making, while managing multiple claims and delivering consistently high standards. What You’ll Be Doing Claims Handling & Decision-Making Receive and register new claims via phone, email and electronic systems Gather, review and validate all supporting documentation Assess policy...

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