Experienced Warranty and Parts Administrator Needed for Reputable North Bristol Dealership Our client, is seeking a Warranty and Parts Administrator to join their dedicated team.
This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable and customer-focused business.
Benefits
* Competitive salary between £28,000 and £35,000 per annum, dependent on experience - 42.5-hour week, Monday to Friday, 8:00am-5:00pm - 22 days annual leave plus bank holidays
* Long-term career development within a reputable, family-run dealership
Responsibilities
* Prepare and submit warranty claims to manufacturers for payment, ensuring all documentation aligns with manufacturer guidelines
* Check and clear weekly statements; query any overdue claims or discrepancies in payments
* Accurately prepare invoices and warranty claims following departmental standards
* Complete repair order documentation thoroughly and correctly
* Manage policy claims efficiently to ensure customer reimbursements are accurate
* Maintain control over returned displaced materials and reconcile warranty credits
* Administer warranty discrepancies promptly and accurately
* Identify and supply parts to workshop personnel for vehicle repairs
* Assist with parts stock control and audit processes
* Handle parts inquiries from trade and retail customers, providing excellent customer service
Qualifications
* Previous experience working with automotive parts or handling warranty claims is highly advantageous but not essential
* Strong automotive aftersales experience in a customer service or administrative role
* Excellent clerical and data entry skills with high attention to detail
* Organisational abilities to manage multiple tasks effectively
* Customer-focused approach with the ability to work collaboratively across departments
* Knowledge of Pinnacle dealer management system is beneficial but not essential
* UK driving licence with minimal points is essential
This is an excellent opportunity for a dedicated Warranty and Parts Administrator to develop their career within a thriving dealership.
If you possess the necessary skills and experience, we invite you to apply for this rewarding position.
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