We're Hiring: Business Sales Relationship Manager
Location: Wolverhampton | Hybrid Working Available
Full-Time
Benefits: 27 Days annual leave + an extra day for your Birthday
About the Role
Are you a driven and proactive professional with a passion for building meaningful business relationships? Do you thrive in a fast-paced environment where every conversation could lead to a new opportunity? If so, we’d love to hear from you.
You’ll play a key role in driving business growth, increasing engagement, and representing the company across various business events and networking opportunities.
What You’ll Be Doing
1. Planning & Development
* Proactively identify, nurture, and convert leads through research, planning, and lead-generation campaigns.
* Use the CRM system to streamline processes, manage leads, and enhance engagement.
1. Meet and exceed KPIs across:
* New member engagement
* Member retention
* Lead generation
* Membership upgrades
2. Build lasting relationships
* Identify members' evolving needs and upsell relevant services.
3. Delivery
* Represent the company at various events including networking sessions, SME forums, and trade expos.
* Host and support networking events, acting as an ambassador for the organisation.
* Drive recruitment and retention strategies.
* Promote a full range of services – from training and events to trade documentation and sponsorship opportunities.
* Contribute to innovative sales campaigns tailored to local SMEs.
4. Evaluation
* Maintain accurate records and performance metrics via CRM.
* Collect testimonials and track engagement success.
* Share insights to improve services and member satisfaction.
* Commit to your professional development through regular training and learning opportunities.
What We’re Looking For
* Strong background in sales, business development, or membership organisations.
* Confident communicator and natural networker.
* Results-driven with a focus on KPIs and continuous improvement.
* Experience with CRM systems and digital tools for relationship management.
* Knowledge of the Black Country business landscape is a plus.
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