Customer Engineering Account Manager (Non-Management)
Company:
Boeing United Kingdom Limited
As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team in Frimley, UK to continue providing exceptional customer service and technical expertise. We are seeking a talented individual whom will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A Customer Engineering Account Manager (Non-Management) will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.
Position Responsibilities:
* Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
* Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
* Initiate the proposal generation process.
* Collaborate with internal teams to develop and present retrofit proposals.
* Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
* Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
* Monitor proposal progress and keep customers updated.
Basic Qualifications:
* Bachelor's Degree in Engineering or equivalent.
Preferred Experience and Qualifications:
* A solid background in aviation engineering with an understanding of aircraft retrofit modifications.An undergraduate degree in a technical field such as Aerospace, Engineering, Science, Mathematics, etc.
* Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
* Experience working with airline and/or leasing organizations.
* Experience working with EASA Part 21 design organizations.
* Good communication, project management and organizational skills.
* Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Not a Shift Worker (United Kingdom)